Well Court IT Support
Backbone Connect IT Support:
For all broadband connection issues e.g. wifi is not working
Email : support@backboneconnect.co.uk
Telephone : 0203 955 7999
Support Portal : https://support.backboneconnect.co.uk
Any other issues e.g. VPN or hardware faults continue to come to WJ IT Service Desk servicedesk@WILSONJAMES.CO.UK
IT Configurations
Any IT configuration changes will be directed to Backbone Connect from the WJ IT Team from the usual Service Desk email:
WJ IT Service Desk servicedesk@WILSONJAMES.CO.UK
Requests for new IT services may also come from ProcurementMailbox procurement@WILSONJAMES.CO.UK
This has been communicated to BackBone to ensure they receive instructions from only authorised requesters
Backbone should contact WJ IT Service Desk servicedesk@WILSONJAMES.CO.UK in the first instance with a cc to James.Carruthers@WILSONJAMES.CO.UK and Darren.Salmon@WILSONJAMES.CO.UK for any issues or assistance
Access into the Offices
Managed by James Bauer-Mein James.BauerMein@WILSONJAMES.CO.UK and Technology Team